Terms, Privacy and Refunds

Last updated 13 November 2026. Couch is made by Philip Ledingham (“we”). Questions about any of this: support@example.com.

Terms of use

Your licence

When you buy Couch you get a personal, non-transferable licence to use it on up to 3 Macs that you own or control at the same time. The licence covers version 1 of Couch and its updates. You can move a licence between Macs by removing it from one in Couch and entering it on another.

You may not resell, share or publish your licence key, or try to get around the licence check.

Free trial

You can use every feature of Couch free for 3 days. After that, Couch needs a licence key to keep working.

Payment

Our order process is run by our online reseller, Lemon Squeezy, who is the merchant of record for all orders. Lemon Squeezy handles payments, sales tax and VAT, and provides customer service for billing enquiries.

Licence checks

Couch checks your licence key online when you enter it and every few days afterwards. It keeps working offline for up to 30 days between checks. If a licence is refunded or cancelled, Couch stops accepting it.

Apple TV and third parties

Couch is an independent app and isn't affiliated with, endorsed by or supported by Apple Inc. Apple TV is a trademark of Apple Inc. Couch relies on how Apple TV works today; a future tvOS or macOS update could stop some or all of it working. We'll do our best to keep up, but we can't guarantee it.

No warranty

Couch is provided “as is”, without warranty of any kind, to the extent the law allows. We aren't liable for any indirect or consequential loss arising from your use of Couch. Nothing in these terms limits rights you have under consumer law that can't be excluded.

Changes

We may update these terms. The date at the top shows when they last changed.

Privacy policy

Couch has no accounts, no analytics and no advertising. It doesn't send us anything about how you use it. Here is everything it does send, and where.

• Your Apple TV. Couch talks directly to Apple TVs on your local network to control them. Pairing keys are stored on your Mac, in Couch's Application Support folder.
• Lemon Squeezy (licence checks). When you enter a licence key, and every few days after, Couch sends the key and your Mac's name to Lemon Squeezy to confirm it's valid and to count it against your Mac limit. Your licence key is stored in your Mac's Keychain.
• YouTube (thumbnails). When a YouTube video is playing, Couch looks up its title on YouTube to show the right thumbnail. That request comes from your Mac and goes to YouTube; it isn't linked to you by us.

When you buy Couch, Lemon Squeezy collects your name, email address and payment details to process the order and send your licence key. We can see your name, email and order details in order to support you. We don't sell or share them. Lemon Squeezy's own privacy policy covers how it handles your data.

If you email us, we use your message and address only to reply. To ask about or delete data we hold about you, email support@example.com.

Refund policy

If Couch isn't right for you, email us within 14 days of buying it and we'll refund you in full, no questions asked. Include your order number or the email address you bought with. Refunds are paid back to your original payment method by Lemon Squeezy, and the licence key stops working.

Please try the free trial first to make sure Couch works with your Apple TV and setup.